Responsible Gaming at FatFruit

Our Commitment to Safer Play

We at Fat Fruit believe that responsible gaming is a shared responsibility. We design our platform to be transparent about odds, wagering requirements, and bonus terms, and we never pressure you to deposit more than you're comfortable with. Our FatFruit team monitors account activity for signs of harmful patterns, and we're always ready to step in with a conversation, a cooling-off suggestion, or a referral to professional help.

Access to our platform is permitted only from 18 years of age, or the legal gambling age in your country of residence, whichever is higher. Age verification is part of our standard identity checks, and we reserve the right to request documents such as passport details, identity cards, or proof of residence at any stage of your account's lifecycle. If you suspect that a minor has accessed an account on our site, please contact our support team immediately so we can investigate and act.

Tools to Help You Stay in Control

Here at FatFruit, we provide a set of self-management tools that let you shape your own play according to your budget, your schedule, and your comfort level. These tools are available from your account settings, and our support agents can also help you activate them through live chat.

• Deposit limits — set daily, weekly, or monthly caps on how much you can add to your balance. Once a limit is reached, further deposits are blocked until the period resets.
• Loss limits — cap the amount you're willing to lose over a chosen timeframe, helping you avoid chasing losses.
• Wager limits — restrict the total amount staked within a set period.
• Session time reminders — receive alerts after a certain amount of time spent playing, so you always know how long you've been at the tables or reels.
• Cool-off periods — temporarily pause your account for a short period, typically 24 hours to a few weeks, without closing it permanently.
• Self-exclusion — close your account for a longer, defined period, or indefinitely, if you feel you need a complete break from gambling.

Note that any access limit you set, or any self-exclusion you activate, will remove your current VIP level and its benefits. We mention this not to discourage you from using these tools, but so you understand exactly how your account will be affected — your wellbeing always comes first. You can review current offers through our FatFruit bonus page, but remember that any limit you set takes priority over promotional benefits.

How to Request a Limit or Self-Exclusion

1. Log in to your Fat Fruit account and go to your account settings.
2. Select the Responsible Gaming or Account Limits section.
3. Choose the type of limit — deposit, loss, wager, session reminder, cool-off, or self-exclusion.
4. Enter the amount or duration you want to apply.
5. Confirm your choice. Some limits take effect immediately; others, such as limit increases, may be subject to a short cooling-off period before they apply.

If you'd rather not navigate the settings yourself, our FatFruit support team is available 24/7 via live chat to walk you through the process or apply a limit on your behalf. You can access these settings anytime after your FatFruit login.

Recognising the Signs of Problem Gambling

Gambling can become a problem gradually, and it's not always easy to notice in yourself. We encourage every player at Fat Fruit Casino to check in honestly with the following questions from time to time:

• Do you spend more time or money gambling than you originally intended?
• Have you tried to cut back or stop, without success?
• Do you feel restless, irritable, or anxious when you're not playing?
• Have you borrowed money, sold possessions, or gone into debt to fund your play?
• Do you gamble to escape stress, sadness, or other difficult emotions?
• Have you lied to family or friends about how much you gamble or how much you've lost?
• Has gambling affected your work, studies, relationships, or sleep?

Answering "yes" to several of these questions doesn't mean you're beyond help — it's simply a signal to pause and consider reaching out for support. We at FatFruit take these signs seriously, and our team is trained to respond with empathy rather than judgment.

External Support Organisations

Alongside our in-house tools, we strongly encourage players to make use of independent organisations that specialise in gambling support. These services are free, confidential, and staffed by trained professionals.

We also recommend installing independent blocking software, such as Gamban or Betblocker, on your devices if you feel you need an extra layer of protection beyond account-level self-exclusion.

Protecting Yourself Beyond Our Platform

Responsible gaming isn't only about the tools we provide — it's also about healthy habits you can build into your daily routine. We suggest treating your gambling budget the same way you'd treat any entertainment expense: set it aside in advance, never dip into money meant for bills or essentials, and avoid gambling when you're tired, upset, or under the influence of alcohol. Take regular breaks, keep track of time spent playing, and never see a loss as something to "win back" through further play. Our FatFruit Casino platform is built for enjoyment, not for financial recovery strategies.

We also remind players that VPN use is not permitted on our platform. By registering, you confirm that you are not using a VPN, which helps us apply the correct regional protections, deposit limits, and restricted-market rules to your account accurately.

Our Account Security Measures

To keep our community safe, Fat Fruit allows only one account per player. If we detect multiple accounts, or an overlap of IP addresses between accounts, we reserve the right to confiscate funds and suspend access, and such decisions are final. These measures exist not just to prevent abuse of bonuses, but also to make sure our self-exclusion and limit tools actually work as intended — a player who opens a second account to bypass a limit undermines the very protections we put in place for them.

We may also require identity verification, including proof of residence or source-of-funds documentation, before processing a withdrawal. This isn't just a compliance step — it's part of how we confirm that the person playing is who they say they are, and that they meet the minimum age and jurisdictional requirements to gamble with us.